How do I Pay?
All payments are processed using PayPal. When you proceed to checkout, you will be directed to the PayPal payment page to finalise the purchase. You do not need to have an account with PayPal to make a purchase, as you can securely enter your card details to complete the purchase.
What currency does your shop use?
All amounts listed are in Australian Dollars AU$.
How much is postage?
Postage is FREE for all orders being sent to an Australian address. International customers will need to contact me for available postage methods and costs.
How long do I need to wait to receive my item?
Please refer to the 'store policies' page for more information on postage and turnaround times.
How will my jewellery be packaged?
Your jewellery will be carefully packaged in a complimentary white cardboard jewellery box and then sealed inside a padded jiffy bag or parcel ready for postage.
What is a black oxidised finish?
A black oxidised finish on sterling silver is achieved by immersing the silver in a chemical solution which reacts with the metal and colours the surface of the metal to a black/grey colour. If the metal is deeply scratched it will show the silver colour underneath, as it is only a surface colour enhancement.
How do I look after my jewellery?
Please see the Jewellery Care page for instructions on how to care for your jewellery.
What is a custom made item?
A custom made item is something that is made specifically for an individual, such as a ring to fit their finger size.
How do I find out what my finger size is?
Simply go into your friendly local jeweller and ask if they can check your ring size for the finger you would like to wear your ring on.
If you are still unsure, please contact me for further help.
What if I have more questions?
If you have any other questions you would like to ask, please go to the 'contact page' to send me your enquiry.